Change Your Cancellation Policy

person using laptop to change their ministays cancellation policy

Want to offer guests more flexibility? Or maybe you’d like a little more protection against cancellations? Either way, it’s easy to change your cancellation policy once you decide on one that works for you.

How to Change Your Cancellation Policy

Desktop or Mobile

  1. Go to “Host Dashboard” and select the 3 dots in the upper right hand corner of the listing you want to change
  2. Click Edit
  3. Click Next to get to page 3, “Rate and Cancellation”
  4. Select the Cancellation Policy you’d alike and make sure you continue to Save Listing.

How Cancellation Policy Changes Affect Existing Reservations

Any changes you make to your cancellation policy will only apply to future reservations and won’t affect any pending or confirmed reservations. The cancellation policy that was set when you received a reservation will still apply to that reservation.

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