For the most part, Hosts may not collect any additional fees or charges outside our platform unless expressly authorized by us. Doing so may lead to temporary or permanent ban from the MiniStays platform. You can read more about our off-platform policy here.
The exception is hotels and software-connected Hosts, who can charge and collect certain fees using a separate payment method—as long as they’re detailed in the listing and included in the price breakdown before booking. These include:
- Resort fee: This can cover the cost of amenities like pool, gym, or wifi
- Cleaning fee: A one-time fee used to cover the cost of cleaning
- Incidentals: This can include things like valet, parking, or airport shuttle fees.
Hosts usually collect these fees before a stay, at check-in, or within 48 hours after checkout.
